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Certification Program

Certification Program

Making a donation to a nonprofit is more than a just a goodwill contribution. It is a donor's investment in the betterment of the community and the positive growth of society. Private citizens, corporations, and foundations aim for a positive return on their community investment just as they would for any private venture.

Our unique certification program goes beyond evaluating an organization's financial health or its programming goals to include the oft forgotten human elements. As such, the cornerstone of a Coalition Certification is the quality of the staff-client interaction and overall client experience. With 1.5 million nonprofits competing for funding, certifying your program demonstrates your action-based commitment to use critical donor dollars for providing top-rate services.

Certification Type	Committed to Improve	Quality of Service (Min. Standards Met)	Effectiveness (Min. Goals Met)	Efficiency (Min. Spent on Programs)	Impact (Causes positive effects)
Honorable *	√	70%	50%	50%	demonstrates
Recommended **	√	70%	60%	55%	demonstrates
Recognized *******	√	75%	70%	60%	demonstrates
Exemplary ********	√	80%	80%	65%	demonstrates
Best-in-Class *****	√	90%	90%	75%	demonstrates

Program Measures

1. Committed to Improve: conducts or has a plan to conduct regular process, outcomes, and impact evaluations.

2. Quality of Service: the Coalition's developed standards of consumer-oriented service practices and principles.

3. Effectiveness: sets and meets program-specific measurable goals and performance-based objectives.

4. Efficiency: percentage of operating budget spent on program expenses versus administrative/fundraising costs.

5. Impact: positive changes in the outcomes are directly attributable to the program or intervention.